Terms of Service

Terms of Service

Welcome to STETMN London. By accessing or using our website stetmnlondon.com, you agree to be bound by these Terms of Service.

1. General

STETMN London is operated by EVERKIN Limited. These terms govern your use of our website and purchase of our products.

2. Products & Pricing

  • All prices are listed in US Dollars (USD).
  • We reserve the right to update prices without prior notice.
  • Product images are for illustration purposes. Actual colours may vary slightly.

3. Orders & Payment

  • By placing an order, you confirm that all information provided is accurate.
  • We reserve the right to refuse or cancel any order for any reason.
  • Payment is processed securely through Shopify Payments.

4. Shipping

Please refer to our Shipping & Returns page for delivery timelines and policies.

5. Intellectual Property

All content on this website, including text, images, logos, and product names, is the property of STETMN London / EVERKIN Limited and is protected by copyright law.

6. Limitation of Liability

STETMN London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law

These terms are governed by the laws of Hong Kong SAR.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

9. Contact

For questions about these Terms, email us at info@stetmnlondon.com.

UK Consumer Rights

If you are a consumer in the United Kingdom, the following statutory rights apply to you and are not affected by anything else in these Terms:

  • Consumer Rights Act 2015: All products must be as described, fit for purpose, and of satisfactory quality. If your product is faulty or not as described, you are entitled to a full refund within 30 days of receipt, or a repair or replacement after that period.
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013: You have the right to cancel your order within 14 days of receiving the goods without giving any reason (cooling-off period). You must notify us of your decision to cancel at info@stetmnlondon.com. You then have a further 14 days to return the goods. You bear the cost of return shipping unless the goods are faulty. We will refund you within 14 days of receiving the returned goods or proof of return. Please note: sample/miniature vials (1.2ml) are exempt from the right of cancellation under Regulation 28 as they are unsealed goods that may deteriorate rapidly.

Nothing in these Terms of Service limits or excludes your statutory rights as a UK consumer.