Privacy Policy

Privacy Policy

Last Updated: February 28, 2026

STETMN London (operated by EVERKIN COMPANY LIMITED) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stetmnlondon.com or make a purchase.

1. Information We Collect

Personal Information: When you make a purchase or create an account, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment provider)

Automatically Collected Information: When you browse our website, we may collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

  • To process and fulfil your orders
  • To communicate with you about your order status
  • To send promotional emails (only with your consent; you can unsubscribe at any time)
  • To improve our website and customer experience
  • To comply with legal obligations
  • To prevent fraud and ensure security

3. Payment Security

We do not store your credit card information. All payments are processed securely through Airwallex, which uses industry-standard encryption and PCI-DSS compliance to protect your financial data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the website to function (e.g., shopping cart)
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences.

5. Third-Party Services

We may share your information with trusted third parties who assist us in operating our business:

  • Payment Processors: Airwallex (for secure payment processing)
  • Shipping Partners: To deliver your orders
  • Analytics: Google Analytics (to understand website usage)
  • Email Marketing: To send newsletters (with your consent)

These third parties are bound by their own privacy policies and are not permitted to use your information for any other purpose.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 7 years for tax and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Data portability

To exercise any of these rights, please contact us at info@stetmnlondon.com.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@stetmnlondon.com
  • Company: EVERKIN COMPANY LIMITED
  • Address: Flat/RM 1626, 16/F, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

UK & EEA Data Protection (GDPR)

Data Controller

EVERKIN COMPANY LIMITED (“we”, “us”, “our”) is the data controller of your personal information collected through this website. Our registered address is FLAT/RM 1626, 16/F, Beverley Commercial Centre, 87–105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong. For data protection enquiries, contact us at info@stetmnlondon.com.

Legal Basis for Processing (GDPR Article 6)

Where UK GDPR or EU GDPR applies, we rely on the following legal bases to process your personal data:

  • Contract performance (Article 6(1)(b)): Processing your order, managing payment, arranging shipping, and providing customer support are necessary to perform our contract with you.
  • Legal obligation (Article 6(1)(c)): We process data to comply with applicable legal requirements including tax, accounting, and fraud-prevention obligations.
  • Legitimate interests (Article 6(1)(f)): We process data for fraud prevention, service security, and improvement, and for direct marketing to existing customers where they would reasonably expect this. You have the right to object to this processing at any time by contacting us.
  • Consent (Article 6(1)(a)): Where we rely on your consent (for example, to send marketing newsletters to new subscribers), you may withdraw consent at any time. Withdrawal will not affect the lawfulness of any processing carried out before withdrawal.

Your Rights Under UK/EU GDPR

If you reside in the United Kingdom or European Economic Area, you have the right to:

  • Access the personal data we hold about you (Subject Access Request)
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data in certain circumstances (“right to be forgotten”)
  • Restrict our processing of your data in certain circumstances
  • Receive your data in a structured, machine-readable format (data portability)
  • Object to processing based on legitimate interests or for direct marketing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@stetmnlondon.com.

Right to Lodge a Complaint

UK residents: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk, Tel: 0303 123 1113.

EEA residents: You may contact your local supervisory authority. A list of EEA supervisory authorities is available at edpb.europa.eu.