Contact Us
We are here to help with fragrance selection, order questions, returns, wholesale enquiries, and brand collaborations.
We aim to respond within 2 business days, Monday to Friday.
Order Support
If you are contacting us about an order, please include your order number and the email address used at checkout. This helps us locate your order and respond more quickly.
Fragrance Guidance
Not sure which scent to choose? Tell us what you normally wear, the occasion, and whether you prefer fresh, woody, floral, fruity, or warm notes. We will suggest a starting point from the STETMN collection.
Returns and Exchanges
For return or exchange questions, please email us before sending anything back. Eligibility depends on product type, condition, hygiene requirements, and the destination market. Full details are available in our Refund Policy and Shipping & Returns pages.
Wholesale, Press, and Collaborations
For wholesale, press, or collaboration enquiries, email us with a short introduction and the subject line "Wholesale", "Press", or "Collaboration".
Legal & company information
STETMN is operated by EVERKIN COMPANY LIMITED.
Registered office: Flat/RM 1626, 16/F, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong. This is not a returns address.